1. Provider Information
These Terms and Conditions (“Terms”) govern access to and use of the online coaching programmes and services provided by:
andydenne.com
Email: [email protected]
(“we”, “us”, “our”).
By purchasing or accessing our programmes, you agree to be bound by these Terms.
2. Services
We provide online coaching programmes, including a structured 13-week team coaching course delivered via an online platform.
Access to the course is provided through our third-party hosting provider (Thinkific or a successor platform).
We reserve the right to modify programme content where reasonably necessary, provided this does not materially reduce the overall value of the programme.
3. Business Customers (B2B)
Where a company, organisation, or employer purchases access to the programme:
- The purchasing entity is considered the contracting party.
- Access may be granted to nominated participants (“Seats”).
- Seats are non-transferable unless otherwise agreed in writing.
- The purchasing organisation is responsible for ensuring its participants comply with these Terms.
- Unless otherwise agreed in writing, B2B purchases are non-refundable.
4. Individual Customers (B2C)
Individuals may purchase access to the programme.
If you are purchasing as a consumer within the European Union, you may have a statutory 14-day right of withdrawal under EU consumer law.
However, by purchasing and accessing the programme before the end of the 14-day withdrawal period, you expressly:
- Request immediate access to the digital service; and
- Acknowledge that you will lose your right of withdrawal once the digital content or programme access has begun.
Once access to the programme has been granted, no refunds will be provided unless required by applicable law.
5. Payments
- All prices are listed as stated at the time of purchase.
- Payments are processed securely via our online course platform and its integrated payment providers.
- We reserve the right to change pricing for future programme offerings at any time.
6. Intellectual Property
All programme materials, including but not limited to:
- Videos
- Written materials
- Frameworks
- Methodologies
- Slides
- Recordings
- Worksheets
are protected by intellectual property laws.
Access to the programme grants you a limited, non-exclusive, non-transferable licence for personal or internal business use only.
You may not:
- Copy, reproduce, distribute, republish, or resell programme materials
- Share login credentials
- Record live sessions without permission
- Use programme content to create competing services
Unauthorised use may result in immediate termination of access without refund.
7. Acceptable Use
You agree not to:
- Use the programme for unlawful purposes
- Share access credentials
- Disrupt live sessions
- Harass other participants
- Upload malicious software
We reserve the right to remove participants who violate these Terms.
8. No Guarantee of Results
The programme is educational and developmental in nature.
We do not guarantee specific business, financial, organisational, or personal results.
You acknowledge that outcomes depend on many factors outside our control, including your implementation and organisational context.
9. Limitation of Liability
To the maximum extent permitted by law:
- We shall not be liable for indirect, incidental, or consequential damages.
- Our total liability arising out of or related to the programme shall not exceed the amount paid for the relevant programme.
Nothing in these Terms excludes liability where such exclusion is not permitted under applicable law.
10. Force Majeure
We shall not be liable for delay or failure to perform services due to circumstances beyond our reasonable control, including but not limited to illness, technical failures, platform outages, natural disasters, or governmental actions.
Where possible, sessions may be rescheduled.
11. Data Protection
Personal data is processed in accordance with our Privacy Policy.
Where a company purchases Seats for employees, the company confirms it has the right to provide participant information for enrolment purposes.
12. Termination
We may suspend or terminate access if these Terms are breached.
Provisions relating to intellectual property, limitation of liability, and governing law survive termination.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of France.
For business customers, any disputes shall be subject to the exclusive jurisdiction of the courts of France.
For consumers, mandatory consumer protection laws of your country of residence may apply.
14. Changes to These Terms
We reserve the right to update these Terms. The version in force at the time of purchase applies to that purchase.
15. Contact
For questions regarding these Terms, please contact: